Booking Terms and Conditions
Thank you for choosing to book your holiday with us, we look forward to welcoming you to Rhosgyll Fawr Cottages. By making this booking you are entering into a legal agreement with us so please read the following terms and conditions carefully.
A non-refundable deposit of 25% is payable at the time of booking, with the balance due 8 weeks before the start of your holiday. If you are booking less than eight weeks before your holiday full payment is required at the time of booking.
The price of the cottage includes electricity, water, and heating. A complimentary basket of logs is also included for the log burner in Rhosgyll Cottage. Linen and towels are included in the price and beds will be made up for your arrival. A washing machine and tumble drier, operated by a £1 coin meter, are available for use.
Well-behaved dogs are welcome by prior arrangement in Tyddyn Cae Cottage. Please note that in order not to disturb the abundant wildlife and livestock nearby, dogs must be kept on their leads while out and about in the grounds.
Inside the cottage: To make your dogs feel at home, please bring their own beds and toys. We would appreciate it if you don’t allow your pets on the furniture or the beds, and, most importantly, don’t leave them unattended in the cottage or garden, after all, it’s their holiday too.
Please also be aware that because of the lakes children should be supervised at all times while in the grounds.
Cancellation and Insurance
By making your booking the agreement becomes a legal contract. Please note that your deposit is not refundable under any circumstances. If you are not able to take your holiday as planned we will do our best to re-let your booking. However if the booking cannot be re-let you remain liable to pay for the booking in full, even if we have not received the entire balance at the time of your cancellation. We recommend that you take out cancellation insurance to cover this.
If you have to cancel and we do succeed in re-letting your booking you will no longer be liable for the balance. If you have already paid in full we will issue a refund, minus the non-refundable deposit and a further 2% of the total price towards our administration costs.
Non-availability of Accommodation
We will only cancel your holiday if the cottage you have booked becomes unavailable for reasons beyond our control. In such circumstances we will do our best to offer you alternative accommodation, however if it is not possible or if this is unacceptable to you, then we will refund the full price of your booking, including deposit. Our liability will not extend beyond this refund.
Your cottage will be ready for you from 3pm on the day of arrival, unless otherwise arranged. If you arrive earlier than the agreed time we may not be able to accommodate you as the cottage may still be being prepared. If you are going to arrive late please let us know before 7pm so that we don’t worry about you.
Please be ready to leave your cottage by 10am on the day of departure, unless otherwise arranged.
We have a no smoking policy at Rhosgyll Fawr.
Please be aware that we have a strict no fishing policy at Rhosgyll Fawr.
Damages and Breakages
Please respect our property. You are responsible for any damage caused during your stay. Please let us know about any incidents as they occur so that we can make good for the people who are coming to stay in the cottage after you. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we reserve the right to make an additional charge of £50 if you did not report this.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Any data collected during the course of this booking will be stored on our computer(s). With your permission we may from time to time contact you about promotions and offers. We will not share your details with any third party.
Now you have read the terms and conditions a warm welcome awaits you at Rhosgyll Fawr.